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Golden Beach Hotel

Chersonissos, Heraklion




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Terms & Conditions

This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related goods and services. You may only use this site to make legitimate reservations and shall not use this site for any other purposes.

This Website is offered to you at your acceptance without modification of any of the terms, conditions, and notices set forth below. By accessing or using this Website in any manner, you agree to be bound by this Agreement. Please read carefully. If you do not accept all of these terms and conditions, please do not use this Website.

Be sure to return to this page periodically to review the most current version of the Agreement. We reserve the right at any time, at our sole discretion, to change or otherwise modify the Agreement without prior notice, and your continued access or use of this Website signifies your acceptance of the updated or modified Agreement.

Age & Responsibility

As a condition of your use of this Website, you must be at least 18 years of age, and possess the legal authority to create a binding legal obligation, you will use this Website in accordance with this Agreement, you will only use this Website to make legitimate reservations for you or for another person for whom you are legally authorized to act, all information supplied by you on this Website is true, accurate, current and complete.

We retain the right at our sole discretion to deny access to anyone to this Website and the services we offer, at any time and for any reason, including, but not limited to, for violation of this Agreement.

Activities Prohibited

You may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:

  • use this Website or its contents for any commercial purpose;
  • make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand;
  • access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
  • violate the restrictions in any robot exclusion headers on this Website or bypass or circumvent other measures employed to prevent or limit access to this Website;
  • take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • deep-link to any portion of this Website (including, without limitation, the purchase path for any travel services) for any purpose without our express written permission;

Exclusion of warranty

Master Holidays ltd – Hotels2Book.gr and any third party providers and distributors make no warranty of any kind regarding this site and/or any materials provided on this site, all of which are provided on an "as is" basis.

Master Holidays ltd – Hotels2Book.gr and any third party providers and distributors do not warrant the accuracy, completeness, currency or reliability of any of the content or data found on this site and such parties expressly disclaim all warranties and conditions, including implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement, and those arising by statute or otherwise in law or from a course of dealing or usage of trade.

Neither Master Holidays ltd – Hotels2Book.gr nor any third party providers or distributors warrant that this site, its servers or any e-mail sent from Master Holidays ltd – Hotels2Book.gr are free of viruses or other harmful components.

Limitation of liability

Master Holidays ltd – Hotels2Book.gr assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in this site or your downloading of any materials, data, text, images, video or audio from the site. In no event shall Master Holidays ltd – Hotels2Book.gr or any third party providers or distributors be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including, but not limited to lost profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (i) any use of this site or content found herein, (ii) any failure or delay (including, but not limited to the use of or inability to use any component of this site for reservations or ticketing), or (iii) the performance or non performance by Master Holidays ltd – Hotels2Book.gr or any third party providers or distributors, including, but not limited to, non performance resulting from bankruptcy, reorganization, insolvency, dissolution or liquidation even if such party has been advised of the possibility of damages to such parties or any other party.

If, notwithstanding the foregoing, Master Holidays ltd – Hotels2Book.gr or any third party provider or distributor should be found liable for any loss or damage which arises out of or is in any way connected with any of the above described functions or uses of this site or its content, the liability of Master Holidays ltd – Hotels2Book.gr and the third party providers and distributors shall in no event exceed, in the aggregate, the greater of (a) the subscription fee and service charge for accessing this site. In its sole discretion, in addition to any other rights or remedies available to Master Holidays ltd – Hotels2Book.gr and without any liability whatsoever, Master Holidays ltd – Hotels2Book.gr at any time and without notice may terminate or restrict your access to any component of this site.

INDEMNIFICATION. You shall defend and indemnify Master Holidays Ltd - Hotels2Book.gr and any third party providers and distributors and their officers, directors, employees and agents from and against any claim, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on your behalf in excess of the liability described herein or by third parties as a result of your use of this site.


This site contains links to other web sites which are provided solely as a convenience to you and not as an endorsement by Master Holidays ltd – Hotels2Book.gr , its third party providers or distributors of the contents of such other web sites. Neither Master Holidays ltd – Hotels2Book.gr or any third party provider or distributor shall be responsible for the content of any other web sites and make no representation or warranty regarding any other web sites or the contents or materials on such web sites. if you decide to access other web sites, you do so at your own risk.


This site, and each of its modules, together with the arrangement and compilation of the content found on this site, is the copyrighted property of Master Holidays Ltd ("Master Holidays Ltd - Hotels2Book.gr") and/or its various third party providers and distributors. Much of the content found on this site is owned by third party providers and distributors and other information providers. In addition, the trademarks, logos and service marks displayed on this site (collectively, the "Trademarks") are registered and common law Trademarks of Master Holidays Ltd - Hotels2Book.gr, its affiliates, and various third parties. Nothing contained on this site should be construed as granting, by implication, or otherwise, any license or right to use any of the Trademarks without the written permission of Master Holidays Ltd - Hotels2Book.gr, or such other party that may own the Trademarks.


The price for hotel accommodation is per person for double occupancy unless otherwise specified.

Bedroom or a double room is furnished with a double bed or 2 singles, (twin beds) which are either side by side or separated. Upon request a baby cot or an extra bed can be provided upon extra charge. The extra bed can be a couch, a sofa or a traditional style couch/bed.

Board Basis

BB: (Bed & Breakfast): Breakfast is continental, enriched or American, which can either be offered buffet style or served.
HB: (Half Board): Breakfast and one meal per day (usually dinner). Hotels which are quoted on Half Board basis, HB is compulsory.
FB: (Full Board): Breakfast and two meals per day.
AI: (All Inclusive): In addition to breakfast, lunch and dinner, and at specific times during the day, coffee, cake or ice cream is served. All drinks are local products. The All Inclusive Program can vary from hotel to hotel.

Check In / Out

Accommodation is usually ready for occupation at 14:00 hrs. However, you are kindly asked to be patient if arriving before this time and have to wait a while for the room. On departure day the room must be vacated by 12:00 noon.

Hotel information

All information regarding accommodation has been prepared to the best of our knowledge. However, we cannot guarantee the accuracy of the information if hotel managers/owners of establishments have not informed us of any changes to their properties in due time

Online Reservations & Payment

Hotels / Apartments and villas / Holiday homes/: reservations can be made according to availability only with use of a credit card. The details given at the time of booking allow us to deduct the amount from your credit card.

When a request is made for availability for the period of your choice, within 24 hours you will receive from us confirmation of availability, whereby you are given a booking option of 2-3 days. Within this period you must let us know if you wish to proceed with the booking. In this case you will receive confirmation of booking and payment details.

Travel Documents

As soon as your credit card details have been verified by the bank and the amount debited, you will receive your travel documents in form of a voucher by e-mail. You must hand over this voucher upon arrival (i.e. hotel voucher to the reception at check-in, car rental voucher when making contract) depending on the relevant travel packet or service booked.

Extending Stay

If you wish to extend your stay we will do our best to try to assist you but do keep in mind that, an extension is not always possible particularly during peak season.

Premature Departure

If for some reason you discontinue your stay and leave early, you will have no claim to a possible refund.

Damages / Complaints during stay

Guests are obliged to report any damages to indoor/outdoor furnishings and fittings to the reception, the hotel manager or house owner, and will be responsible for any eventual charges. Damages, which are not reported during the stay and for which the owner makes a claim will be later charged to the guest.

Any complaints must be reported to the manager of the hotel/apartment/villas before clients’ departure in order to be dealt with on the spot. Any complaints received after clients’ departure will not be considered.

Cancellation Policy

For cancellations made by customers during the period before arrival as mentioned below, we will withhold the following amounts as cancellation fees:

  • Up to 8 weeks = 0% cancellation fee
  • 8-6 weeks = 30% cancellation fee
  • 6-4 weeks = 50% cancellation fee
  • 4-2 weeks = 80% cancellation fee
  • less than 2 weeks = 100% full cancellation fee

There may be exceptional cases where a cancellation policy other than the above standard cancellation policy will apply. In such a case the cancellation policy of that particular property will be noted on the actual description and/or booking terms page.


In case of No Show = No claim for refund can be accepted.


Hotels2Book.gr may at any time modify these terms and conditions and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use.


The contents and all information presented in this website are the copy right © Hotels2Book.gr and all rights are reserved.


This Agreement and its performance shall be governed by Greek Law and in cases of arbitration or legal trial, the courts at Heraklion, Crete, Greece shall be the legal venue.

ATTORNEY'S FEES. If Master Holidays Ltd - Hotels2Book.gr or its affiliates take any action to enforce this User Agreement and these terms and conditions, such parties will be entitled to recover from you, and you agree to pay, all reasonable and necessary attorney's fees and any cost of litigation, in addition to any other relief, at law or in equity, to which such parties may be entitled.